At bn99, we take the privacy of our players seriously. This Privacy Policy explains in plain terms exactly what personal data we collect from you, why we collect it, how we use and store it, and the rights you hold over your own information as a registered user of the bn99 platform. Your trust matters — and we want to be fully transparent about how your data is handled.
Six core privacy principles that guide every data decision we make at bn99. Full legal detail is in the policy sections below.
bn99 does not sell, rent, or trade your personal information to third-party advertisers or marketing companies. Your data is used solely to operate your account, verify your identity, process transactions, and improve your experience on the bn99 platform. Full stop.
All personal data stored by bn99 is encrypted at rest and in transit using industry-standard TLS protocols. Sensitive information such as payment details and identity documents submitted during KYC are stored in isolated, access-controlled environments with strict internal access policies.
You have the right to access, correct, export, or request deletion of your personal data held by bn99. Requests can be submitted by contacting our support team directly. bn99 undertakes to respond to data rights requests within 30 calendar days of receipt, in line with applicable data protection standards.
bn99 uses cookies to maintain your session, remember your preferences, and analyse platform performance. We do not use third-party tracking cookies for cross-site advertising profiling. Our cookie policy is straightforward: we only collect what we need to run the platform properly and keep your session secure.
bn99 shares your data only with essential service partners — payment processors like JazzCash and EasyPaisa, KYC verification providers, and gaming software licensors — strictly on a need-to-know basis. All third-party partners are contractually bound to bn99's data protection standards.
You are always in control of marketing communications from bn99. You can opt out of promotional emails and SMS notifications at any time from your account communication settings or by contacting support. Opting out of marketing has no effect on essential transactional communications such as deposit confirmations and withdrawal notifications.
Please Read Carefully: This Privacy Policy describes how bn99 ("we", "us", "our") collects, uses, stores, and protects the personal data of registered users and visitors of the bn99 platform at bn99.lat. By registering an account with bn99 or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein. This Policy is incorporated into bn99's Terms & Conditions.
bn99 is an online gaming platform providing sports betting, live casino, slot games, and related services to registered users, including players across Pakistan in cities such as Karachi, Lahore, Islamabad, Faisalabad, and beyond. To deliver these services safely, securely, and in compliance with our international gaming license obligations, bn99 must collect and process certain personal data about the individuals who use our platform.
This Privacy Policy applies to all personal data collected through the bn99 website at bn99.lat, including data submitted during account registration, identity verification, financial transactions, customer support interactions, and general use of the platform. It does not apply to third-party websites or services that may be linked from or associated with bn99's platform — those parties operate under their own privacy policies.
We are committed to handling your personal data responsibly, minimising data collection to what is genuinely necessary, and maintaining transparency about exactly how your information is used at every stage of your relationship with bn99.
For the purposes of applicable data protection legislation, bn99 acts as the data controller in respect of the personal data collected from users of the bn99 platform. As data controller, bn99 is responsible for determining the purposes and means by which your personal data is processed.
bn99 is operated under an international gaming license. If you have any questions about bn99's role as data controller or wish to exercise your data subject rights, you may contact the bn99 data protection point of contact at the address provided in Section 15 of this Policy.
bn99 collects personal data from you in several ways depending on how you interact with the platform. The categories of data we collect include:
| Category | Data Collected | Collection Point |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC / passport number, nationality | Registration & KYC |
| Contact Data | Email address, Pakistani mobile number, residential address | Registration |
| Financial Data | Payment method details (JazzCash, EasyPaisa, bank account references), transaction history, PKR balances | Deposits & Withdrawals |
| Gaming Data | Bet history, game session logs, wagering patterns, win/loss records | Platform use |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Automatic (cookies & logs) |
| KYC Documents | ID document images, proof of address documents, selfie verification | KYC verification |
| Support Data | Live chat transcripts, email correspondence, complaint records | Customer support |
bn99 does not knowingly collect or store full payment card numbers. Card transaction data is processed directly by our PCI-DSS compliant payment processing partners. bn99 only retains a masked reference for reconciliation purposes.
bn99 uses the personal data we collect for the following specific purposes:
bn99 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where such automated processes form part of regulatory fraud screening — in which case you retain the right to request human review of any decision affecting your account.
bn99 processes your personal data on the following legal bases, depending on the specific purpose of the processing activity:
bn99 does not sell your personal data. We share your data only where necessary with the following categories of third-party recipients, all of whom are subject to contractual data protection obligations with bn99:
bn99 does not share personal data with any unrelated third parties for their own independent marketing or commercial purposes.
bn99 uses cookies and similar technologies to operate the platform, maintain your login session, remember your language and display preferences, and analyse platform usage patterns. The categories of cookies used by bn99 are as follows:
bn99 does not use third-party advertising cookies or cross-site tracking technologies. You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging into your bn99 account.
bn99 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods required by our gaming license and applicable anti-money laundering regulations:
Following the expiry of the applicable retention period, bn99 will securely delete or anonymise your personal data so that it can no longer be associated with your identity. Where anonymisation is used, the resulting data may be retained indefinitely for statistical analysis purposes.
bn99 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While bn99 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You play an important role in keeping your account secure by maintaining a strong, unique password and enabling 2FA on your bn99 account. If you suspect any security incident involving your account, contact bn99 support immediately.
Security Tip for Pakistani Players: Be cautious of phishing attempts that may impersonate bn99 via SMS or WhatsApp. bn99 will never ask for your password via SMS, WhatsApp, or email. Always access bn99 directly via bn99.lat in your browser.
As a user of the bn99 platform, you hold the following rights in respect of your personal data. To exercise any of these rights, contact bn99 support as described in Section 15 of this Policy:
bn99 will respond to all data rights requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 60 days — if so, we will notify you of the extension and the reason within the initial 30-day period. There is no charge for exercising your data rights, except where requests are manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.
The bn99 platform is strictly intended for adults aged 21 years and above. bn99 does not knowingly collect, process, or retain personal data from any individual under the age of 21. Registration is prohibited for minors, and bn99's age verification procedures are designed to identify and reject underage registration attempts.
If bn99 becomes aware that personal data has been collected from an individual who is under 21 years of age — whether through misrepresentation during registration or any other means — all such data will be deleted immediately and the associated account closed without notice. If you are a parent or guardian and believe a minor has registered on bn99, please contact our support team immediately so that we can take appropriate action.
bn99 operates under an international gaming license and uses technology infrastructure and service providers that may be located in jurisdictions outside Pakistan. As a result, your personal data may be transferred to and processed in countries that may not have data protection laws equivalent to those you may be familiar with.
Where such international transfers occur, bn99 takes appropriate steps to ensure that your personal data remains protected to a standard consistent with this Privacy Policy. These steps may include entering into standard contractual clauses with data recipients, selecting processors who operate in jurisdictions with adequate data protection frameworks, or relying on other recognised transfer safeguards.
By using the bn99 platform, you acknowledge and consent to the transfer of your personal data to countries outside Pakistan as described in this section.
With your consent, bn99 may send you promotional communications including information about new bonuses, upcoming cricket and PSL betting promotions, new slot game releases, and special PKR cashback offers. These communications may be delivered via email or SMS to your registered contact details.
You can opt out of marketing communications at any time by:
Opting out of marketing will not affect the delivery of essential transactional communications, including deposit confirmations, withdrawal notifications, security alerts, and KYC status updates. These communications are necessary for the operation of your account and cannot be suppressed.
bn99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or our gaming license requirements. When material changes are made to this Policy, bn99 will notify registered users via email or via a notification displayed upon your next login to the platform. The effective date at the top of this Policy will be updated accordingly.
We encourage all bn99 players to review this Privacy Policy periodically to stay informed of how their personal data is being handled. Your continued use of the bn99 platform following the posting of an amended Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any amendment, you may close your account by contacting bn99 support.
Previous versions of the bn99 Privacy Policy are available on request by contacting our support team. We retain historical versions for record-keeping purposes for a minimum of 5 years.
For any questions, concerns, or requests relating to this Privacy Policy or your personal data rights, please contact bn99 through the following channels:
When submitting a data rights request, please provide your full name as registered on your bn99 account, your registered email address or mobile number, and a clear description of the specific right you wish to exercise. bn99 may need to verify your identity before processing your request to ensure that personal data is not disclosed to or acted upon by unauthorised parties.
bn99 takes all privacy complaints seriously and will acknowledge your contact within 3 business days and provide a substantive response within 30 calendar days of receipt of all necessary information.
This Privacy Policy was last reviewed and updated on 1 January 2026. It applies to all users of the bn99 platform including players accessing bn99 from Karachi, Lahore, Islamabad, Faisalabad, and all other cities across Pakistan. For the rules governing your use of the platform, please also review our Terms & Conditions and Responsible Gaming pages.
Play with confidence knowing your personal information is encrypted, protected, and never sold. Join thousands of Pakistani players who trust bn99 every day.