bn99 Terms &
Conditions

In these Terms and Conditions, the following definitions apply:

• "bn99", "we", "us", "our" refers to the bn99 platform and its operating entity licensed under an international gaming regulatory framework.
• "You", "User", "Player" refers to any individual who registers for or uses an account on the bn99 platform.
• "Platform" refers to the bn99 website, mobile interface, and all associated gaming, betting, and account management services accessible via bn99.lat.
• "Account" refers to the individual registered user profile created on bn99, including the associated PKR wallet and transaction history.
• "PKR" refers to Pakistani Rupee, the primary currency used for transactions on the bn99 platform for Pakistani players.
• "Bonus" refers to any promotional credit, free spin, cashback, reload offer, or other incentive awarded by bn99 to registered players.
• "Wagering Requirement" refers to the number of times a bonus amount must be played through before it can be withdrawn as real funds.
• "KYC" refers to Know Your Customer verification procedures required by bn99 before processing withdrawals or at any other time deemed necessary.

By accessing the bn99 platform, creating an account, or engaging with any service offered by bn99 including but not limited to the sportsbook, live casino, and slot games, you confirm that you have read and agree to be bound by these Terms, the bn99 Privacy Policy, and any additional rules or guidelines published by bn99 in respect of specific promotions, games, or services.

These Terms constitute the entire agreement between you and bn99 with respect to your use of the platform and supersede all prior agreements, representations, and understandings of any kind between the parties. bn99 reserves the right to amend these Terms at any time. Continued use of the platform following the posting of amended Terms constitutes acceptance of those amendments.

If you are accessing bn99 on behalf of a third party, you represent and warrant that you have the authority to bind that third party to these Terms. You further acknowledge that you are not a resident of any jurisdiction where online gaming is expressly prohibited by applicable law.

To register and use the bn99 platform, you must satisfy all of the following eligibility criteria:

• You are at least 21 years of age. This is bn99's minimum age requirement and is strictly enforced. Individuals under 21 are prohibited from registering, depositing, or playing on bn99 under any circumstances.
• You are legally permitted to participate in online gaming or sports betting activities under the laws applicable to your jurisdiction.
• You are not a previously self-excluded player from any gaming platform, including bn99, for problem gambling reasons.
• You are acting on your own behalf as a private individual and not as an agent, representative, or nominee of any other party.
• You are not an employee, director, officer, or contractor of bn99 or any entity associated with bn99's gaming operations or software providers.
• You do not hold more than one active account on the bn99 platform. Multiple accounts per individual are strictly prohibited.

bn99 reserves the right to request documentary proof of any eligibility criterion at any time, including but not limited to government-issued photo identification, proof of address, and proof of payment method ownership. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension and withholding of any outstanding withdrawal requests pending review.

Each user may hold only one registered account on the bn99 platform. Duplicate accounts are strictly prohibited. If bn99 identifies that a single individual holds more than one account — whether using the same identity information, the same device, the same IP address, or the same payment method — bn99 may close all associated accounts and void any pending withdrawals or bonus balances.

You are required to provide accurate, complete, and up-to-date information during the registration process. This includes your legal full name, date of birth, country of residence, and valid contact details including a Pakistani mobile number or email address. Providing false information during registration constitutes a material breach of these Terms.

You are solely responsible for maintaining the confidentiality of your bn99 login credentials, including your username and password. bn99 will not be liable for any loss arising from unauthorised access to your account where such access resulted from your failure to maintain the security of your credentials. You must notify bn99 support immediately if you believe your account has been accessed without your authorisation.

bn99 is obligated under its international gaming license to verify the identity of all account holders prior to processing withdrawal requests above certain thresholds, and at any other time at bn99's reasonable discretion. The KYC verification process may require you to submit:

• A valid government-issued photo ID (National Identity Card / CNIC, passport, or driving licence)
• Proof of current residential address (utility bill, bank statement, or official correspondence dated within 90 days)
• Proof of ownership of the payment method used for deposits (e.g., screenshot of registered JazzCash or EasyPaisa account name matching your registered bn99 name)
• In certain cases, a selfie photograph holding your ID document for identity confirmation

bn99 undertakes to process KYC submissions in a timely manner. Accounts under active KYC review may have withdrawal processing temporarily suspended until verification is satisfactorily completed. bn99 will not process withdrawals to payment methods that do not match the name registered on your bn99 account.

All deposits made to your bn99 account must originate from a payment method registered in your own name. Third-party deposits — where the payment source is owned by a person other than the registered account holder — are strictly prohibited. Any funds received from third-party payment sources may be confiscated and the account closed without notice.

bn99 accepts the following payment methods for Pakistani players: JazzCash, EasyPaisa, HBL bank transfer, UBL bank transfer, Meezan Bank transfer, Visa, Mastercard, and USDT. Minimum and maximum deposit limits vary by payment method and account verification status and are displayed in the cashier section of your bn99 account.

Withdrawal requests are processed in accordance with bn99's standard processing schedule. bn99 aims to process approved withdrawal requests promptly; however, processing times may vary depending on the chosen payment method and the outcome of any pending KYC review. Bank transfer withdrawals may take longer than mobile wallet withdrawals. bn99 reserves the right to split large withdrawal requests into multiple smaller payments.

Any bonus funds credited to your account must satisfy the applicable wagering requirements before the associated balance becomes eligible for withdrawal. Attempting to withdraw funds that include unsettled bonus balances subject to wagering requirements will result in the removal of the bonus and any associated winnings.

bn99 offers a range of bonuses and promotional offers to registered players, including welcome deposit bonuses, weekly reload bonuses, free spin packs, cashback promotions, and VIP loyalty rewards. Each promotion is subject to specific terms including wagering requirements, minimum deposit amounts, eligible games, and expiry periods, which are published alongside each individual offer.

General rules applicable to all bn99 bonuses:

• Each bonus may only be claimed once per player, per household, per IP address, and per device unless the promotion terms explicitly state otherwise.
• Bonus funds cannot be withdrawn until the applicable wagering requirement has been completed in full.
• bn99 reserves the right to modify or withdraw any bonus offer at any time with reasonable notice.
• Bonuses are awarded for entertainment and player retention purposes only and do not constitute guaranteed value or financial gain.
• If a player requests a withdrawal before completing the wagering requirement on an active bonus, the bonus and any associated winnings derived from that bonus will be removed from the player's balance prior to processing the withdrawal.
• Evidence of coordinated bonus abuse, including the use of multiple accounts, artificial wagering patterns, or group strategies to circumvent bonus terms, will result in immediate account closure and forfeiture of all balances.

All bets and wagers placed on bn99 are subject to the specific rules governing each game type or betting market. Sportsbook betting rules, live casino game rules, and individual slot game rules are published within the respective sections of the bn99 platform. In the event of any conflict between these general Terms and product-specific rules, the product-specific rules shall prevail.

bn99 reserves the right to void any bet or wager where:

• The bet was placed based on odds or prices published in error (palpable error);
• The outcome of the event was known at the time the bet was placed;
• Evidence exists of match-fixing, spot-fixing, or any other form of event manipulation;
• The bet was placed in violation of applicable betting rules (e.g., after market suspension);
• Technical errors or system failures affected the integrity of the bet or game round.

In the event of a dispute regarding the outcome of a bet or game, the records held by bn99's systems shall be the primary reference. bn99 undertakes to resolve disputes fairly and in good faith. If you believe a bet outcome or game result is incorrect, you must raise the dispute within 30 days of the relevant event by contacting bn99 support via live chat.

The following conduct is expressly prohibited on the bn99 platform and constitutes a material breach of these Terms:

• Registering more than one account on the bn99 platform, whether under your own name or under any false identity;
• Providing false, misleading, or inaccurate information during registration, KYC, or at any other point in your dealings with bn99;
• Using automated software, bots, scripts, or any artificial means to interact with the bn99 platform in a manner not intended for human users;
• Exploiting any software error, vulnerability, or glitch in the bn99 platform for financial gain — any winnings derived from such exploitation will be voided;
• Colluding with other players to gain an unfair advantage in any game or betting market;
• Using bn99's services for any money laundering, fraud, or other criminal activity;
• Engaging in any form of match-fixing, sports manipulation, or insider betting using non-public information;
• Sharing your login credentials with any other person or allowing a third party to operate your account;
• Accessing the bn99 platform if you are self-excluded from any gaming platform for responsible gaming reasons.

bn99 reserves the right to immediately suspend or permanently close any account found to be in breach of this section, to void all pending and historical bets placed in connection with the prohibited conduct, and to withhold or recover any funds associated with the breach. bn99 may report prohibited conduct to relevant regulatory or law enforcement authorities where legally required.

bn99 is committed to promoting responsible gaming and takes its duty of care toward players seriously. The platform provides the following responsible gaming tools, all of which are accessible directly from your account settings without requiring contact with support:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts;
• Loss Limits: Cap the maximum amount you can lose within a defined period;
• Session Time Limits: Set a maximum single-session play duration;
• Reality Check Notifications: Receive automatic reminders of your time and spend while playing;
• Cooling-Off Period: Temporarily suspend your account for a period of your choosing;
• Self-Exclusion: Permanently close your account and request exclusion from bn99's services for problem gambling reasons.

Self-exclusion requests are processed immediately and are not reversible for the period specified at the time of request. During a self-exclusion period, bn99 will use reasonable efforts to prevent excluded players from creating new accounts, and will not market to self-excluded individuals.

You agree not to use the bn99 platform if gambling is causing or has previously caused financial, social, or personal harm to you or your family. bn99 is entertainment, not a financial service, and losses incurred through gaming on bn99 are not recoverable except through the dispute resolution process for proven technical errors. For responsible gaming resources and independent support, visit the bn99 Responsible Gaming page.

All content on the bn99 platform — including but not limited to software, code, design, graphics, logos, trademarks, text, data, game assets, and audiovisual materials — is the property of bn99 or its licensors and is protected by applicable intellectual property laws. No portion of the bn99 platform may be reproduced, copied, distributed, republished, scraped, or transmitted in any form without the express prior written consent of bn99.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the bn99 platform for personal, non-commercial gaming purposes only. This licence does not include any right to sublicense, sell, reproduce, or create derivative works based on any bn99 content. Any unauthorised use of bn99's intellectual property may result in account closure and potential legal action.

To the fullest extent permitted by applicable law, bn99 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the bn99 platform, including but not limited to:

• Loss of funds resulting from gaming losses, which are a normal and expected outcome of participation in gambling activities;
• Loss of data or account information arising from technical failures not caused by bn99's gross negligence;
• Interruption of service due to maintenance, technical issues, or circumstances beyond bn99's reasonable control including force majeure events;
• Losses arising from your failure to secure your login credentials or from unauthorised access to your account where bn99 was not at fault;
• Reliance on any information, odds, or content published on the bn99 platform for purposes other than direct gaming use.

bn99's total liability to you in respect of any claim arising from these Terms or your use of the platform shall not exceed the net amount deposited by you in the 12-month period immediately preceding the event giving rise to the claim.

bn99 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering on bn99, you consent to the collection and processing of your personal data as described in the Privacy Policy, including its use for account management, KYC verification, fraud prevention, and responsible gaming monitoring.

bn99 will not sell your personal data to third parties for their independent marketing purposes. Data may be shared with regulatory authorities, payment processors, KYC service providers, and gaming software licensors as necessary for the operation of the platform and compliance with applicable obligations.

bn99 reserves the right to modify, update, or replace these Terms and Conditions at any time. When material changes are made, bn99 will provide reasonable notice to registered users via email to the address registered on your account, a notification displayed upon your next login, or an announcement published on the bn99 platform. The date of the most recent revision is displayed at the top of these Terms.

Your continued use of the bn99 platform following the posting of revised Terms constitutes your acceptance of and agreement to the updated Terms. If you do not agree with any amended Terms, you must cease using the bn99 platform and may request account closure in accordance with the standard account closure procedure by contacting bn99 support.

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which bn99 holds its international gaming license. Any dispute, controversy, or claim arising from or relating to these Terms, including disputes regarding their existence, validity, or termination, shall first be submitted to bn99's internal dispute resolution process.

To initiate a formal dispute, you must contact bn99 support in writing via live chat or email and clearly describe the nature of the dispute, the relevant dates and amounts, and the resolution you are seeking. bn99 undertakes to acknowledge formal disputes within 5 business days and to issue a substantive response within 30 calendar days of receiving all necessary information.

If an internal resolution cannot be reached, the dispute may be escalated to bn99's licensing regulatory authority in accordance with the dispute resolution procedure established by that authority. Details of the applicable escalation process are available by contacting bn99 support directly.

If you have any questions regarding these Terms and Conditions or wish to raise a formal complaint, please contact bn99 through the following channels:

• Live Chat: Available 24/7 directly within your bn99 account dashboard after logging in
• Email: [email protected] (plain text — not a clickable link)

When contacting support regarding a Terms-related query, please include your registered account username, the specific section or clause you are querying, and any supporting transaction references or dates. This will allow bn99's support team to respond accurately and without unnecessary delay.